About us
Ethics and Client Service


Investissement Québec’s Code of Ethics ensures that our entire team shares the same professionalism and strict standards. We give our clients the responsive, courteous service they deserve each and every day.

 

To learn more about the guidelines governing our client and partner relationships, see the following documents:

 

Code of ethics of employees of Investissement Québec and its subsidiaries

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The Code of Ethics applies to all staff members of Investissement Québec and its subsidiaries. It defines the rules of conduct the Corporation applies to protect its interests and those of its customers, suppliers and partners.

 

Read the document (French document)

Our commitment to clients

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In its Commitment to Clients, Investissement Québec expresses its determination to offer high-quality services and meet superior standards of conduct.

 

Read the document

Complaints handling

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Investissement Québec places particular importance on customer satisfaction. Comments, concerns or complaints regarding a breach of our service commitment are handled courteously and expeditiously.

 

If you wish to make a complaint regarding our services or to send us your comments, please follow the designated procedure.

 

 Read more

Other policies and plan of action

Illustration indicating Our commitment to clients

Investissement Québec has put in place various policies and plans of action in an effort to be a socially responsible organization.

 

Click here to view them

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Contact your expert

Benoît Larouche

Director, Business Development, New York

212 843-0976