Important notices
Netiquette


CONDITIONS FOR USING SOCIAL MEDIA AND RULES OF CONDUCT

 

The Communications Department administers Investissement Québec’s (the Corporation) official social media accounts on LinkedIn-Québec Open a new window, LinkedIn-International Open a new window, Twitter-Québec Open a new window, YouTube Open a new windowand Facebook Open a new window.

 

 

Netiquette

Netiquette is the set of rules of conduct and courtesy that governs how Internet users behave on social media.

 

Anyone who fails to respect these rules may see their comments modified or deleted. In some cases, access to Investissement Québec’s social media platforms may be suspended.

 

The Netiquette evolves based on changing needs and situations. Consequently, Investissement Québec reserves itself the right to modify it at any time without notice.

 

1. Rules of Conduct

 

Investissement Québec encourages anyone to convey their thoughts freely while remaining courteous and respectful. Users are invited to make comments, share posts and express opinions that foster a healthy, stimulating discussion.

 

Investissement Québec will refuse comments and photos that are in any way off-topic, illegal, inappropriate, obscene, offensive, threatening, defamatory, racist, abusive, discriminatory or insulting. It may delete any such content and ban their authors at its sole discretion and without notice.

 

Exchanges must not lead to quarrels or personal attacks between users and must not turn into a private discussion between two users to the exclusion of others.

 

2. Identification

 

Investissement Québec does not tolerate identity theft. It reserves the right to delete any comment if the author’s identity is in doubt.

 

The views expressed by users on the Corporation’s social media platforms entirely belongs to them and do not reflect the Corporation’s position.

 

Anyone who publishes content on Investissement Québec’s social media platforms must make sure that it is authentic and respectful of intellectual property rights, privacy rights and third-party rights.

 

3. Language

 

Investissement Québec is committed to answer all questions on its social media platforms in accordance with the provisions of the Charter of the French Language (CQLR, c. C-11 Open a new window).

 

Using all capitals on the Web can be interpreted as shouting and seen as aggressive. Comments with one or more words in capital letters (except for acronyms and abbreviations) may be rejected or deleted.

 

4. Content

 

The content shred by Investissement Québec on social media and other digital platforms is designed for discussions around issues and matters pertaining to the Corporation and its services.

 

Off-topic comments may become future discussion topics, but may be moved or deleted without notice if Investissement Québec believes they impede current discussions.

 

Investissement Québec will respond to questions and comments, if necessary, within 24 business hours, except on holidays and weekends.

 

Investissement Québec does not review comments or questions, but may moderate them. When posting comments or questions, they are displayed in their entirety. On some platforms, a user may not be able to delete messages once they have been posted. It is therefore important to think carefully about comments and the consequences of posting them.

 

For confidentiality reasons, Investissement Québec does not comment on matters involving potential, imminent or current cases.

 

Investissement Québec reserves itself the right to comment or respectfully rectify any incorrect or misleading information shared on its social media platforms.

 

Submitting messages repeatedly is detrimental to the quality of social media exchanges and is not tolerated. Posting the same comment repeatedly is considered to be spamming and is prohibited.

 

Including hyperlinks in comments is allowed as long as they links to a site or article that is directly relevant to the topic of conversation. Investissement Québec is not responsible for the content where those hyperlinks lead.

 

Commercial or personal advertising, and calls to action of any kind are prohibited and may be deleted without notice.

 

Investissement Québec does not take part in partisan conversations, which are inconsistent with its mission.

 

5. Authenticity of Information

 

Users of the Corporation’s social media platforms must ensure that all published content is authentic and respectful of intellectual property and privacy rights of third parties.

 

Content published by users are the author’s sole responsibility. Investissement Québec cannot be held responsible for the accuracy of this information.

 

6. Distribution and Public Nature

 

By posting on Investissement Québec’s social media platforms, a user acknowledges that comments will be public and permanent and grant the Corporation the free and unlimited right to use and distribute content for any purpose whatsoever. Users also agree that comments can be indexed by Internet search engines.

 

Investissement Québec encourages users to think carefully about their comments and to refrain from including personal or confidential information.

 

7. Protection of Personal Information

 

As a public body, Investissement Québec is subject to the requirements of the Act respecting Access to documents held by public bodies and the Protection of personal information (CQLR c. A-2.1 Open a new window).

 

8. Customer Service

 

For any problems related to Investissement Québec services, we suggest that you contact a customer services representative in one of the following ways:

 

Call Investissement Québec at 514 873-4664 or 1 844 474-6367

 

Visit our website

 

9. Report Abuse

 

To report abuse, write to IQ.Webmestre@invest-quebec.com. A specific comment is not automatically removed as soon as you report abuse. Investissement Québec’s Communications team will read the comment during normal business hours (9 a.m. to 5 p.m., Monday through Friday, except holidays).

 

We look forward to talking with you on our social media platforms!

 

Investissement Québec’s Communications team

 

Contact Information

Communications Department

600, rue de la Gauchetière Ouest, bureau 1500

Montréal (Québec)  H3B 4L8

1 844 474-6367

IQ.Webmestre@invest-quebec.com

 

Update: June 2019

Share

Contact your expert

Benoît Larouche

Director, Business Development, New York

212 843-0976

See also